Returns: Check with us, some special items have the best return policy in the industry, which is “Free Shipping” also our 14 day free return policy and no restocking fee, we even pay for the return shipping if you are not satisfied with your sing honeycomb product. All items not specified still carry our 14 day satisfaction guarantee but buyer pays return shipping, if you request however, it is possible to wave the return shipping. Sing’s 25 year guarantee: All of our items carry a 25 year structural guarantee under normal use. If your Sing product breaks or becomes damaged from being used as advertised we will repair or replace it for you, completely free of charge at our discretion. Our policy is to promote long lifespan of our products, and less burden on our landfills, which are filling up with cheap furniture with a short life span. Our Design is to last and will not fade away with time change or trends, helping this planet become less wasteful, and more green.
Payment and Security: All items in the Sing Core Store are sold through PayPal, a completely safe, completely secure money transfer service, trusted by millions world wide.None of your Credit card, bank account or any of your financial information is shared with Sing core / Sing log homes, INC. PayPal handles all of the security and payment information. We do not require a PayPal account to purchase anything off of the Sing Core store or to use PayPal. Upon adding an item or items to the shopping cart, you have two choices, you can just input your card information and shipping address to check out, or you may create a PayPal account or log into an existing account to check out.
Shipping: Everything we offer has fixed shipping rate for the lower 48 states, if you are local (within Washington State, USA) there is a reduced shipping rate upon request. We offer Local Pickup at our facilities, at no charge.